Meet your customers on eye level

Start calls in the same context-rich environment where you exchange messages with customers. Make phone and video a seamless extension of the chat experience, with customer data right at your fingertips.

Besides voice and camera, you and your customers can choose to share their screens. Let no information fall by the wayside, resolve requests more thoroughly and reduce the need for follow-ups.

Digital face-to-face contact has never been this easy. All your customers need is an internet connection plus a device with a camera and browser. Build closer relationships by offering them the most personal channel.

As long as agents are in calls, they don’t receive new conversations. Our intelligent routing system directs chats only to colleagues who are free to respond. You concentrate on the call and your customers don’t have to wait.

Customer support is efficient when it’s predictable. That’s why you start the call, not your customers. They can then choose whether to take it. A secure setup for all sides.

Before each call, you and your customer can choose what to share — whether it’s your voice, face, or screen. Add a blurred background or choose a custom one.