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Testimonials
What our customers say
We were particularly impressed by Lime Connect’s excellent value for money and simple integration process. We have been able to avoid any problems or customisation requests thanks to our personal contact person who is always available to help.
Tanja SchmidtCustomer Service RepresentativeTUI Austria
We use Lime Connect as a service chat for all our customers’ concerns. The tool enables us to communicate directly and easily in real time. Requests can be processed quickly and forwarded efficiently to the responsible employees. This allows us to significantly improve our customer service.
Sabrina HofmannTeam Digital ServicesGühring AG
The AI chatbot is easy to maintain and offers many features, taking the pressure off our team. Our account manager is always available, and the onboarding process was straightforward. The excellent built-in analysis tools also allow us to assess the quality of our customer service.
Jochen HofmannSenior Marketing ManagerPSD Bank Nürnberg
Lime Connect offers a wide range of options and is constantly developing them further. They take customer feedback seriously and actively seek opportunities to gather it in order to take it into account as effectively as possible. The support provided by the service staff is excellent — they are always quick to respond, helpful and friendly, and the overall quality is high.
Silke RaschkeHead of Customer ServiceDampsoft GmbH
For us, website chat and WhatsApp, in addition to lead generation, is primarily a tool to improve the user experience on our website. Since there is a lot of information on the Toyota website, it’s not always easy to find exactly the information that the customer needs at that moment. Lime Connect provides us with a quick way to get website visitors on the right track.
Roland BlaskCustomer experience specialistToyota
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