Support & sales on the most influential social app
The Instagram channel
Connect website chat and Instagram support. Be available where people make their next buying decision.
Instagram + Lime Connect
Expand your support to the most effective platform for commerce and marketing
Instagram is the ideal starting place for conversations with consumers ready to discover new products. Connect all channels and stay in touch.
Professional support features
Lime Connect is your professional business layer on top of Instagram, built for support and sales. Get ahead with powerful functions like chat routing, assignment, live translation, status and topic tagging, analytics and many more.
Scalability
Lime Connect’s group features make your Instagram support a team effort. Assign your agents by function, attach them skills and benefit from a smart customer routing.
Omni-messenger communication
Explore more channels! Lime Connect makes expanding your support to more apps like Instagram extremely easy. Whether it’s website chat, WhatsApp, Facebook Messenger, SMS or Threema – all customer messages arrive in your Lime Connect’s Message Center.
Talk to an expert
Discover how Lime Connect helps you respond faster, personalize at scale and build lasting customer relationships.