Personalized chat support, at scale
Website Messenger
Reach your customers at the most valuable stages in their buyer journey. Always just a click away, with our best-in-class Website Messenger.
Bring modern messaging to your website
Meet your customers where they are
Instant connections
Ongoing conversations stay open, even weeks later. Your customers can return to the chat anytime and continue with the same agent. No need to start over or explain things twice.
Turn it into a messaging hub
Let visitors choose their favorite contact channel, with just one click. Messages from all apps land in one central place – your Message Center.
Engage in the right moment
Catch visitors before they bounce. Offer help at key moments, and make missed opportunities a thing of the past.
Accessible and compliant
Your customer conversations should be accessible to everyone, regardless of how they interact online. Our chat meets the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA standards, and has been independently tested to follow European accessibility rules.
Advanced pre-chat features
Begin each chat with clarity
Ask for consent, collect customer data and let visitors select a topic. Ensuring compliance, clarity and a smooth customer journey from the first click.
Survey features
Close the loop with meaningful feedback
Collect immediate and actionable feedback from your customers to continuously improve your support performance. Turn anonymous statistics into real people.
Chat with your customers in 5 minutes from now
Easy to start, powerful to use
Getting started with Lime Connect is simple. Just copy and paste a small HTML snippet into your website – and you’re ready to go. No coding skills required.
Talk to an expert
Discover how Lime Connect helps you respond faster, personalize at scale and build lasting customer relationships.